Shipping Policy

Thank you for choosing Shagufaah for your clothing apparel needs. This Shipping Policy outlines important details regarding order processing, delivery times, shipping methods, and related charges. Please review the information below to understand our shipping procedures.

1. Order Processing

Once your order is received, our team will process and prepare it for shipment as quickly as possible. Order processing typically takes 5–7 business days (excluding weekends and holidays). During peak seasons or promotional periods, processing times may be slightly extended.

2. Shipping Methods

We offer multiple shipping options based on your location and preferences. Available shipping methods and estimated delivery times will be displayed during checkout. Please select the option that best suits your needs.

3. Shipping Charges

Shipping charges are calculated based on factors such as destination, package weight, and dimensions. The final shipping cost will be displayed during checkout before payment is completed. From time to time, we may offer free shipping promotions or discounts, which will be clearly communicated on our website.

4. Tracking Information

After your order has been shipped, you will receive a tracking number via email or through your account dashboard. This allows you to monitor the progress of your shipment. Please allow up to 24 hours for tracking information to become active after dispatch.

5. Delivery Times

Delivery timelines depend on the selected shipping method and destination. Estimated delivery times are provided at checkout and are calculated from the date of shipment. Please note that delivery times are approximate and may be affected by external factors such as customs processing or unforeseen delays.

6. International Shipping

We offer international shipping to select countries. Customs fees, import duties, and taxes may apply upon delivery, depending on the destination country’s regulations. These charges are the responsibility of the recipient. We recommend contacting your local customs office for detailed information regarding potential fees or restrictions.

7. Address Accuracy

Please ensure that your shipping address is accurate and complete at the time of placing your order. We are not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address details provided by the customer.

8. Order Tracking and Support

If you have any questions regarding your order or its delivery status, please contact our customer support team. We are committed to providing a smooth and reliable shipping experience and will be happy to assist you.

For further information, please refer to our FAQs or contact our support team directly. Thank you for choosing Shagufaah.