Privacy Policy

Last Updated: 03-03-2026

At Shagufaah, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a) Personal Information

When you:

Create an account
Place an order
Subscribe to newsletters
Contact customer support

We may collect:

Name
Email Address
Phone Number
Shipping & Billing Address
Payment Details (processed through secure third-party payment gateways)

b) Non-Personal Information

We may automatically collect:

IP Address
Browser Type
Device Information
Pages Visited
Cookies and Usage Data

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and updates
Improve website performance
Personalize your shopping experience
Prevent fraud and enhance website security

We do not sell, rent, or trade your personal information to third parties.

3. Payment Security

All payment transactions are processed through a secure PCI-compliant payment gateway (Razorpay). We do not store your debit card, credit card, or banking details on our servers.

4. Cookies

We use cookies to:

Improve your browsing experience
Analyze website traffic and performance
Enable shopping cart functionality

You may disable cookies through your browser settings. However, some website features may not function properly.

5. Third-Party Services

We may share limited information with:

Shipping and logistics partners
Payment gateway providers
Marketing and analytics service providers

All third-party partners are required to maintain appropriate confidentiality and data protection standards.

6. Data Protection

We implement industry-standard security measures to protect your personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data, subject to legal requirements
Opt out of promotional and marketing communications

For any privacy-related requests, contact us at:

Shugufaah@gmail.com

8. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India, including applicable information technology and data protection regulations. Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Srinagar, Jammu & Kashmir (UT), India.